Last updated: 2026-07-03
honoring our time, space, and labor aka postponing and cancellation policy
when you book a session or buy a ticket for an event, you are reserving a dedicated space in my schedule or in the collective container. because my work is deeply rooted in providing a consistent and stable environment for my neurodivergent and queer clients, these boundaries help ensure i can keep this work sustainable and available for those who need it.
i also understand that life and (mental) health related challenges might add a need for flexibility, especially if you’re neurodivergent and/or chronically ill. so, i try to offer a balanced and equitable agreement to cancellations and postponings.
1:1 somatic coaching and bodywork sessions
each session represents a time-slot held specifically for you. a cancellation means another client was unable to access that time, and postponing requires a bit of extra logistical care to reorganize.
- postponing: if you need to reschedule, you can do so if the new session occurs within the next 7-day period (e.g., if your original session was on the 1st, your new session must happen by the 8th). there is no extra charge for that.
- cancellation (more than 48 hours notice): i offer a 70% refund.
- cancellation (24 to 48 hours notice): i offer a 35% refund. in addition to helping my income stay consistent, these partial refunds help cover the fixed costs of the room rent in Tallinn.
- cancellation (less than 24 hours notice) or no-show: i am unable to offer a refund.
- i abide by the same agreements, meaning that: if i have to postpone with less than 24 hours’ notice and i don’t have availability to see you in the next 7 days, i will offer you a full refund.
events and workshops
each ticket represents a held place in a limited-space event. to honor the work behind the scenes and the accessibility of the space for others, i do not offer monetary refunds for event tickets.
- emergencies: if you have a health-related or personal emergency, please reach out before the event begins. in these cases, i can transfer your registration as a pre-payment for the next event.
- commitment: please treat your registration with the same care as any other commitment. this allows me to keep hosting these events and make the space available for those who need it.
- trust: last minute cancellations, no-shows, postponings (for 1:1 sessions), or being late will decrease your chances of future participation.
important disclaimers
here are a few important disclaimers to make our work together as aligned with your desires as possible:
- training: i am not a psychologist, therapist, psychiatrist, or physiotherapist. i am a somatic coach and bodyworker trained through ICF-certified programs. this work is not a substitute for professional mental health support and is most efficient when combined with other clinical care. in a simplified terms, coaching is more future-oriented, resilience-based, and focused on what you long for, while therapy works more deeply with past traumas. while this is the basis of our work, i acknowledge that working with the body can bring up past memories. i work with them in a gentle manner, with a slow pace, and a focus on cultivating resilience.
- conditions: please disclose any mental or physical health conditions and triggers you have and that might affect our work together during the intake call or via email before a session or an event. i am not responsible for any outcomes that might have been influenced by information i didn’t have prior knowledge of.
- expectations: i cannot guarantee miraculous short-term healing from physical or psychological conditions, as this is slow work. i can, however, offer a safe human connection, a somatic coaching container, and skilled touch.
by registering for a session or an event, you confirm that you have read and understood this policy. thank you for honoring the dignity of my work and the needs of our communities.